M&B-2025-7 Information Technology Specialist
Trenton, NJ
Full Time
Management & Budget
Experienced
Open to: General Public
Work Week: 35-hour Work Week
Salary: (P21) $62,164.36 - $88,009.21
Opening Date: 4/07/2025
Closing Date: 4/28/2025
Existing Vacancies: 1
Program/Location
Department of Environmental Protection
Management and Budget
Information Technology
Bureau of Technology Support Services
401 East State Street
Trenton, NJ 08625
Scope of Eligibility
Open to applicants who meet the requirements below.
Description
Under direct supervision in a state department, agency, data center, institution, or state college, assists in at least one of the following areas: the design and preparation of least complex operation routines and computer programs for electronic data processing equipment utilizing required and current software, operating systems, and multiprogramming technology; the control and/or implementation/maintenance of highly technical operating systems associated with new generations of computers to function toward optimum utilization of available hardware/software using comprehensive knowledge of the operating system function; the development, implementation, and maintenance of multi-network, multi-user Local Area Networks (LAN), Metropolitan Area Networks (MAN), and/or Wide Area Networks (WAN), maintenance of centralized, decentralized and remote network services, network security, data integrity, network performance monitoring, network problems resolution, and user support; does other related duties as required.
Specific to the Position
The appointee will work in the Bureau of Technology Support Services to provide direct end-user support for a range of desktop equipment and applications, including the Windows OS, Microsoft 365 and related applications, troubleshooting PC/Laptop Issues, deployment of new computing equipment, and monitoring/answering help desk phone calls, emails, and other requests. Will support IT project initiatives as directed.
Preferred Skill Set
Familiarity with troubleshooting Microsoft Windows and Windows-based software packages. Familiarity with IT service management ticketing systems, ability to correctly document issues and solutions.
Requirements
EDUCATION:
Graduation from an accredited college or university with an Associate degree in Computer Science or Computer/Information Technology.
EXPERIENCE:
One (1) year of experience in at least one of the following areas: the design and preparation of programs for electronic data processing utilizing current operating systems, modification of systems software and multiprogramming technology; or the development, maintenance, or installation of application programs; or in performing technical support functions within a direct access device environment, or the development, implementation, and maintenance of multi-network, multi-user Local Area Networks (LAN), Metropolitan Area Networks (MAN), and/or Wide Area Networks (WAN) environment.
NOTE: Technical support functions include experience in resolution of online production and/or communications network problems, and/or code modification, testing, and debugging of program modules in an online environment, and/or space allocation and control of direct access storage devices (DASD management).
NOTE: A Bachelor's or Master's degree in Computer Science may be substituted for one (1) year of indicated experience.
SPECIAL NOTE ON SUBSTITUTING EXPERIENCE FOR EDUCATION
NOTE: A general Bachelor's degree from an accredited college or university may be substituted for the Associate degree.
Experience in the study of work methods/processes, analysis of varied types of data, design and preparation of systems/programs, operation of multiprogramming computer systems and work in the data processing support areas of input/output control or reliability support may be substituted for the required education on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience.
NOTE: Evidence of formal training in Computer Science/Information Technology received at an accredited institution may be submitted with your application for evaluation by the Department of Personnel for possible credit. These training courses will be examined to see how they compare, both in hours/content, to college courses to which they equate, sixteen (16) training hours being equal to one (1) college credit. In house training courses will not be accepted as meeting this criterion; thus, they will not be evaluated.
NOTE: All U.S. degrees and transcripts must be from an accredited college or university. All foreign degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
SAME Applicants
If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter) must be submitted along with your resume by the closing date indicated above. For more information on the SAME program, please visit SAME Program, email [email protected], or call CSC at (609) 292-4144 and select Option #3.
Veteran's Preference
To qualify for New Jersey Veteran's Preference/status, you must establish Veteran's Preference through the Department of Military and Veteran's Affairs. Please submit proof of your Veteran's Preference along with your resume as indicated. For more information, please visit https://www.nj.gov/military/veterans/services/civil-service-preference/
Residency
All persons newly hired on or after September 1, 2011, have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the “New Jersey First Act”.
Authorization to Work
Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship, and Immigration Services regulations. NOTE: The State of New Jersey does not provide sponsorship for citizenship to the United States.
Equal Opportunity Employment
The State of New Jersey seeks to increase the richness and diversity of its workforce, and in doing so, become the employer of choice for all people seeking to work in State Government. To evaluate the effectiveness of our efforts to attract and employ a diverse workforce, applicants are asked to voluntarily answer a few brief questions on the NJ Affirmative Action Information Form. All information is considered confidential and will be filed separately with the agency's affirmative action officer. This information will not be part of your application for employment and will not be considered in any hiring decision.
Work Week: 35-hour Work Week
Salary: (P21) $62,164.36 - $88,009.21
Opening Date: 4/07/2025
Closing Date: 4/28/2025
Existing Vacancies: 1
Program/Location
Department of Environmental Protection
Management and Budget
Information Technology
Bureau of Technology Support Services
401 East State Street
Trenton, NJ 08625
Scope of Eligibility
Open to applicants who meet the requirements below.
Description
Under direct supervision in a state department, agency, data center, institution, or state college, assists in at least one of the following areas: the design and preparation of least complex operation routines and computer programs for electronic data processing equipment utilizing required and current software, operating systems, and multiprogramming technology; the control and/or implementation/maintenance of highly technical operating systems associated with new generations of computers to function toward optimum utilization of available hardware/software using comprehensive knowledge of the operating system function; the development, implementation, and maintenance of multi-network, multi-user Local Area Networks (LAN), Metropolitan Area Networks (MAN), and/or Wide Area Networks (WAN), maintenance of centralized, decentralized and remote network services, network security, data integrity, network performance monitoring, network problems resolution, and user support; does other related duties as required.
Specific to the Position
The appointee will work in the Bureau of Technology Support Services to provide direct end-user support for a range of desktop equipment and applications, including the Windows OS, Microsoft 365 and related applications, troubleshooting PC/Laptop Issues, deployment of new computing equipment, and monitoring/answering help desk phone calls, emails, and other requests. Will support IT project initiatives as directed.
Preferred Skill Set
Familiarity with troubleshooting Microsoft Windows and Windows-based software packages. Familiarity with IT service management ticketing systems, ability to correctly document issues and solutions.
Requirements
EDUCATION:
Graduation from an accredited college or university with an Associate degree in Computer Science or Computer/Information Technology.
EXPERIENCE:
One (1) year of experience in at least one of the following areas: the design and preparation of programs for electronic data processing utilizing current operating systems, modification of systems software and multiprogramming technology; or the development, maintenance, or installation of application programs; or in performing technical support functions within a direct access device environment, or the development, implementation, and maintenance of multi-network, multi-user Local Area Networks (LAN), Metropolitan Area Networks (MAN), and/or Wide Area Networks (WAN) environment.
NOTE: Technical support functions include experience in resolution of online production and/or communications network problems, and/or code modification, testing, and debugging of program modules in an online environment, and/or space allocation and control of direct access storage devices (DASD management).
NOTE: A Bachelor's or Master's degree in Computer Science may be substituted for one (1) year of indicated experience.
SPECIAL NOTE ON SUBSTITUTING EXPERIENCE FOR EDUCATION
NOTE: A general Bachelor's degree from an accredited college or university may be substituted for the Associate degree.
Experience in the study of work methods/processes, analysis of varied types of data, design and preparation of systems/programs, operation of multiprogramming computer systems and work in the data processing support areas of input/output control or reliability support may be substituted for the required education on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience.
NOTE: Evidence of formal training in Computer Science/Information Technology received at an accredited institution may be submitted with your application for evaluation by the Department of Personnel for possible credit. These training courses will be examined to see how they compare, both in hours/content, to college courses to which they equate, sixteen (16) training hours being equal to one (1) college credit. In house training courses will not be accepted as meeting this criterion; thus, they will not be evaluated.
NOTE: All U.S. degrees and transcripts must be from an accredited college or university. All foreign degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
SAME Applicants
If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter) must be submitted along with your resume by the closing date indicated above. For more information on the SAME program, please visit SAME Program, email [email protected], or call CSC at (609) 292-4144 and select Option #3.
Veteran's Preference
To qualify for New Jersey Veteran's Preference/status, you must establish Veteran's Preference through the Department of Military and Veteran's Affairs. Please submit proof of your Veteran's Preference along with your resume as indicated. For more information, please visit https://www.nj.gov/military/veterans/services/civil-service-preference/
Residency
All persons newly hired on or after September 1, 2011, have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the “New Jersey First Act”.
Authorization to Work
Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship, and Immigration Services regulations. NOTE: The State of New Jersey does not provide sponsorship for citizenship to the United States.
Equal Opportunity Employment
The State of New Jersey seeks to increase the richness and diversity of its workforce, and in doing so, become the employer of choice for all people seeking to work in State Government. To evaluate the effectiveness of our efforts to attract and employ a diverse workforce, applicants are asked to voluntarily answer a few brief questions on the NJ Affirmative Action Information Form. All information is considered confidential and will be filed separately with the agency's affirmative action officer. This information will not be part of your application for employment and will not be considered in any hiring decision.
The New Jersey Department of Environmental Protection is an Equal Opportunity Employer and is committed to inclusive hiring and a diverse workforce. We strongly encourage people from all backgrounds to apply. Accommodations under ADA will be provided upon request.
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